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Turn Customer Complaints Into Value-Building Opportunities

Turn Customer Complaints Into Value-Building Opportunities

Have your customers been complaining about such issues as service disruptions, back-ordered products, unreturned phone calls, curtailed business hours, and unexpected price increases? Thanks to labor shortages, rising costs, and supply chain disruptions for many...

Deciding When to Raise Your Prices…and by How Much

Deciding When to Raise Your Prices…and by How Much

A price increase is sometimes unavoidable — and now might be one of those times as many businesses are dealing with cost increases, supply chain bottlenecks, and labor shortages. The key to implementing a price hike with minimal loss of customers is timing. It's hard...

Take Advantage of Tax Breaks for Small Businesses

Take Advantage of Tax Breaks for Small Businesses

If you own a small or medium-sized business, it may be eligible for significant tax breaks that aren't available for larger entities. Here are three examples to consider as you file your tax return for 2021 and plan for 2022. QBI Deduction The qualified business...

Court Denies Motion to Exclude Rebuttal Testimony of Damages

Court Denies Motion to Exclude Rebuttal Testimony of Damages

SL EC, LLC v. Ashley Energy, LLC The matter at hand was a motion to exclude rebuttal testimony of Barton DeLacy regarding a sale transaction of a historic steam power plant in downtown St. Louis. For the reasons described below, the motion was denied. Background...

New Benefits Study: How to Fill Risky Gaps in Coverage, Knowledge

New Benefits Study: How to Fill Risky Gaps in Coverage, Knowledge

Employers and employees may not see eye-to-eye on many topics, including the adequacy of their paychecks. When it comes to wages and salaries, the amounts are relatively cut-and-dried. However, the value of contingent compensation elements — such as health benefits —...

8 New Year’s Resolutions for Small Business Owners

8 New Year’s Resolutions for Small Business Owners

Have you compiled a list of New Year's resolutions for your small business in 2022? Resolutions don't have to be limited to your personal life. Consider how you can improve your role as a small business owner in the upcoming year. Of course, everyone's list will be...